Privacy Policy for Meat Era
Effective date: September 16, 2026
Website: https://meat-era.com

1. Introduction
   Meat Era (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what personal information we collect through our website, how we use and share it, and your rights under Canadian privacy law (including PIPEDA).

By using https://meat-era.com, you agree to the practices described in this policy.

2. Information We Collect
   We may collect the following types of information:

• Personal information you provide: name, email address, phone number, mailing address, order details (products, quantities, delivery instructions), and any messages you send us. We do NOT collect or store payment card details on our servers; all payments are processed securely by third-party payment providers.
• Automatically collected information: IP address, browser type, device information, pages visited, time and date of your visit, and referring website (via server logs and cookies).
• Cookies and similar technologies: We use cookies to improve site functionality, analyze traffic, and support marketing efforts. You can control cookie settings through your browser.
• Newsletter signups: If you subscribe to our newsletter, we collect your name and email address (and any other fields you voluntarily provide) to send you updates, promotions, and news about Meat Era.

3. How We Use Your Information
   We use the information we collect to:

• Process and fulfill orders, deliveries, and customer support requests.
• Communicate with you about your orders, promotions, or important service updates (with your consent where required).
• Send newsletter and marketing emails to subscribers who have opted in. You may unsubscribe at any time using the link in each email or by contacting us.
• Improve our website, products, and services.
• Comply with legal and regulatory obligations.

4. How We Share Your Information
   We do not sell your personal information. We may share information with:

• Service providers: payment processors, shipping carriers, website hosting, analytics, and email services that help us operate our business.
• Legal authorities: if required by law, regulation, legal process, or to protect our rights and safety.

All third parties are required to protect your information and use it only for the purposes we specify.

5. Data Security
   We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
   We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law (e.g., tax and accounting records). Order and contact information is typically retained for [X] years to comply with Canadian tax and business record requirements.
7. Your Rights (PIPEDA and Canadian Privacy)
   Under Canadian privacy law (PIPEDA), you have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Withdraw consent for certain uses of your information, where applicable (including marketing communications).
• File a complaint with us or with the Office of the Privacy Commissioner of Canada.

To exercise these rights, contact us using the details in Section 10. We will respond within 30 days, as required by law.

8. Children’s Privacy
   Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Effective date.” We encourage you to review this policy periodically.
10. Contact Us
    If you have questions, requests, or complaints about this Privacy Policy or our privacy practices, please contact:

Privacy Officer / Contact Person: Elena Burden
Company: Meat Era
Email: order@meat-era.com
Mailing address: Calgary, AB, Canada

For newsletter-related requests (unsubscribe, preferences), you may also use the unsubscribe link in any newsletter email or contact us at order@meat-era.com.